Terms & Conditions

Welcome to Keyway Locksmith NC

These terms and conditions outline the rules and regulations for the use of Keyway Locksmith NC’s services. By accessing this website and using our services, we assume you accept these terms and conditions in full. Do not continue to use Keyway Locksmith NC’s services if you do not accept all of the terms and conditions stated on this page.

Privacy and Personal Information

1. Collection of Information:
   Keyway Locksmith NC collects personal information only when you voluntarily provide it through our contact forms, service requests, or other direct contact methods. The types of personal information collected may include your name, phone number, email address, and location details necessary for service provision.

2. Use of Information:
   The information you provide is used solely for the purpose of fulfilling your specific service request, to improve our service offerings, and to communicate with you regarding your inquiry or service status. We do not use this information for any other purpose without your explicit consent.

3. Confidentiality and Security:
   We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect to prevent unauthorized access or disclosure.

4. Sharing of Information:
   Keyway Locksmith NC does not share, sell, or lease personal information to third parties unless we have your permission or are required by law to do so. We may use third-party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Service Terms

5. Accuracy of Billing and Account Information:
   We reserve the right to refuse any service request you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

6. Modifications to the Service and Prices:
   Prices for our services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

7. Third-Party Links:
   Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

User Comments, Feedback, and Other Submissions

If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

Service Fee

We do not charge a service call fee to dispatch a technician to your location.

Transparent Pricing

We are committed to honest, upfront pricing. All prices and price ranges listed on our website:

• Include all applicable taxes, service charges, and fees.
• Reflect typical total costs that customers may expect to pay for common services.
• Are based on standard service scenarios and may vary depending on the specific issue, parts required, and labor involved.

We do not use misleading “starting at” prices. Instead, where pricing can vary, we provide a realistic price range to help you understand what to expect.

Final Price Confirmation

All final prices are confirmed on-site by a qualified technician after a full inspection of your issue. You are under no obligation to proceed with the service and may decline the service after receiving the estimate.

Emergency Services and Availability

Same-day and emergency services may be subject to availability. In rare cases, after-hours or weekend appointments may incur a surcharge, which will be disclosed before any work begins.

Contact Information

Questions about the Terms and Conditions should be sent to us at [email protected].